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Privacy

Privacy Policy

This policy explains how Mina Water handles information when you visit this website or choose to contact Mina through its direct channels.

Who we are and what this policy covers

Mina Water operates minawateriq.com from the Kirkuk Industrial Area, Kirkuk, Iraq. In this policy, “Mina” means the Mina company operating this website. The policy covers this website and information Mina receives when you use the contact links published on it.

Information handled

The website does not provide user accounts, online payments or a live enquiry form.

  • When a page is requested, hosting and security providers may automatically process technical data such as an IP address, requested page, date and time, browser or device information, routing data and security signals.
  • If you contact Mina by phone, WhatsApp or email, Mina receives the information you choose to provide, which may include your name, contact details, message and business information.

How information is used

Mina uses information only as reasonably needed to deliver and protect the website, respond to enquiries, manage a business relationship, maintain necessary records and meet legal obligations.

Cookies, analytics and advertising

Mina has not enabled analytics identifiers, advertising pixels or other non-essential tracking technologies on this website. Technologies strictly necessary to deliver, secure and maintain the website may still operate.

Any future use of analytics or advertising-tracking technology is subject to an updated policy and appropriate consent or choice controls where required.

Direct marketing messages

This website does not collect marketing sign-ups. Mina will not use contact details supplied for an enquiry to send electronic marketing unless you have separately agreed or applicable law permits it. Where marketing consent applies, you may withdraw it or ask Mina to stop at any time.

When information may be shared

Mina does not sell or rent personal information and does not use website activity to build targeted-advertising profiles.

  • Hosting, security and technical service providers may process data to operate and protect the website.
  • Telephone, email and WhatsApp providers process communications made through their services under their own terms and privacy policies.
  • Information may be disclosed when required by applicable law, a valid legal request, or to protect people, rights and systems.

How long information is kept

Service providers may retain technical request data for periods needed for delivery, reliability, security and legal obligations under their service terms, operational requirements and applicable law.

Mina keeps direct communications only as long as reasonably needed to answer the enquiry, manage the relationship and satisfy legitimate business, accounting or legal requirements. Mina deletes or anonymizes information when it is no longer needed, where reasonably practicable and legally permitted.

Processing in other countries

Some service providers operate internationally, so technical data and communications may be processed outside Iraq. Providers handle information under their service terms, privacy and security commitments, and applicable law.

Information security

Mina and its service providers use reasonable administrative and technical measures intended to protect information. No Internet transmission or storage system can be guaranteed completely secure, so please do not send sensitive personal information unless it is necessary for your request.

Your choices and requests

You may ask Mina what personal information it holds about you and request access, correction or deletion where applicable. Mina may need to verify the request and may retain information when required by law or a legitimate business obligation.

Children’s privacy

The website is not designed to collect personal information from children. If you believe a child has sent personal information to Mina, contact us so the matter can be reviewed and the information removed where appropriate.

External services and links

Phone, WhatsApp and email links open services that Mina does not control. Their own privacy policies apply once you use those services. Review the relevant provider’s terms before sharing information.

Changes to this policy

Mina may revise this policy when the website, its services or legal obligations change. The date at the top of this page identifies the latest version.

Contact Mina about privacy

For a privacy question or request, contact Mina by email or phone. Please do not send sensitive personal information unless it is necessary for your request.